FAQs
How do I get a quote?
The best first step is to email a picture and a description of the work you want done. Email us at sales@dansuph.com and attach your photo and dimensions. Your contact information (for our use only) will be helpful in case we have any questions. We will email you back an estimate/quote based on the information provided.
Do I need an appointment?
No, you don't need an appointment, but it is highly recommended. Call (650) 594-0662 (or email) to schedule a 1 hour appointment.
What is your lead time?
This changes weekly, however, a typical lead time of 2-3 weeks is common, once your fabric has been received.
May I drop off my furniture anytime?
You don't have to call first, BUT it is highly recommended. Please call (650) 594-0662 (or email) to schedule a drop off date & time.
Please let us know if you have heavy pieces and would like help loading or unloading.
Do you have fabrics samples that I can test at home?
Yes, all you need to do is leave a credit card number with us, we do not charge the card unless our books or fabric samples are not returned.
Is my furniture worth re-upholstering?
In most cases it is. If it has a good solid wood frame, is sturdy, has lasted 10 years or more and is comfortable, then re-upholstery is a good choice.
Does it matter if old fabric is not removed prior to re-upholstering a piece of furniture?
Yes, it does. Covering over old fabric causes the new fabric to slide, thereby sacrificing a crisp look and causing the new fabric to wear-out much more quickly. In addition, soiling from the old fabric can seep through padding and appear on the new fabric. Furthermore, the unsanitary aspect of covering over the old fabric speaks for itself!
What is Railroaded?
A Conventional upholstery fabric has the pattern going up the roll. In other words, it runs on the length of the fabric, not the width. Railroaded fabric has the pattern running on the width, that is sideways up the roll.
Can I get foam or down inserts without doing full upholstery work?
Yes, and we have many material and density options to choose from.
Do you have a parking lot?
Yes
Where are you located?
We are located at 755 Old County Road, San Carlos CA 94070, between Holly & Brittan Avenue.
My piece is small and not difficult to reupholster so why does it take many weeks to complete the work?
We try to get you the through the system as quickly as possible. Once your furniture and fabric are at our workshop your order goes into a queue. Pieces are worked on in order of receipt, not by the size of the job.
Do you offer pick-up and delivery services?
Yes, we pick up and drop off locally at no extra charge.